Flagship build 01 · Case study
AI Speed-to-Lead
Automation.
Every enquiry qualified, routed and followed up within seconds, with nobody touching it.
The challenge
Every minute an enquiry waits, it gets colder.
Most enquiries still wait for a person to read them, judge them, key them into the CRM and write a reply. That holds up when leads are rare. It breaks when volume rises or the person responsible is away.
I built this system to close that gap for Braganda. The team now sees a lead only after it has been scored, routed and logged.
How it works
Six stages. No hand-offs.
Each stage fires the next the moment it finishes.
- 01
Capture
A webhook fires the instant the form is submitted.
POST /webhook/enquiry - 02
Qualify
OpenAI scores the enquiry against commercial criteria.
score · priority · reason - 03
Route
Business rules decide where the lead goes next.
sales | nurture | review - 04
Update CRM
A fully mapped record is created or updated in Zoho.
Zoho · upsert Lead - 05
Respond
The right email goes out within seconds.
template by route - 06
Track
Score, route and outcome are logged.
row appended
Inside stage 02
The AI explains its score, so the routing can be checked.
Every enquiry comes back with a score, a priority and a one-line reason. Low-confidence calls go to a person instead of guessing.
{ "lead_score": 86, "priority": "high", "fit": "B2B services, 40 staff, UK", "intent": "asked for pricing + timeline", "reason": "Clear budget signal and a start date this quarter.", "route": "sales" }
The result
Five manual steps became one automatic one.
Every step waits for a person to be free.
The team starts at the conversation, not the admin.
Built for your business
One engine. Your rules.
The workflow stays the same. Qualification, routing and replies are set up around your sales process.
AICP
- Industry
- Company size
- Geography
- Buying signals
BScoring
- Fit
- Intent
- Urgency
- Threshold
CRouting
- Territory
- Service
- Priority
- Owner
DResponse
- CTA
- Booking link
- Nurture path
ESLA
- Response target
- Escalation
Stack
Works with the tools you already use.
- Built on
- n8nOpenAIZoho CRMGoogle SheetsSMTPWebhooks
- Also works with
- HubSpotSalesforceMakeZapierClaudeGeminiLinkedInPaid adsSlackMeeting bookingSupabasePostgreSQL